Patient Info

Patient Info

Welcome to Charpentier Family Dentistry.

We’re proud to serve patients of all ages and stages in their dental story. We offer comprehensive care to include general, restorative, sedation, and cosmetic options.

SPECIAL OFFER

New Patient Specials!

Learn more below

REQUEST AN APPOINTMENT

June Referral Giveaway

Simply be a NEW PATIENT or REFER a NEW PATIENT during the month of August for your chance to WIN AN HP LAPTOP!

One name will be drawn on August 31, 2021.

GOOD LUCK!

Holiday Season Specials

$99 New Patient Exam*

Dr. Charpentier will provide a $99 New Patient Exam for all new patients that schedule before 1/31/20! *Includes X-rays, Exam and Oral Cancer Screening.

Please don’t hesitate to schedule, so you or someone you may know can take advantage of this opportunity!

Will you take my insurance?

Low-Stress Smiles

We are in network providers with Lincoln, Sunlife, Mertain, GEHA, Always Care, Guardian, Aetna, United Healthcare, Metlife, and BlueCross BlueShield of TX,IL,OK, MI,MN,MT,KC.

At this time, we do not accept Medicaid. We apologize for the inconvenience. Don’t worry! You can still have the low-stress smile you deserve. Simply ask about Geaux VIP Club and third-party financing options.

Our Office Policy Regarding Dental Insurance

If we have received all of your insurance information on the day of the appointment, we will be happy to file your claim for you. You must be familiar with your insurance benefits, as we will collect from you the estimated amount insurance is not expected to pay. By law your insurance company is required to pay each claim within 30 days of receipt. We file all insurance electronically so your insurance company will receive each claim within days of the treatment. You are responsible for any balance on your account after 30 days, whether insurance has paid or not. If you have not paid your balance within 60 days a finance charge of 1.5% will be added to your account each month until paid. We will be glad to send a refund to you if your insurance pays us.

PLEASE UNDERSTAND, that we file dental insurance as a courtesy to our patients. We do not have a contract with your insurance company, only you do. We are not responsible for how your insurance company handles its claims or for what benefits they pay on a claim. We can only assist you in estimating your portion of the cost of treatment. We do not guarantee what your insurance will or will not do with each claim. We also can not be responsible for any errors in filing your insurance, once again we file claims as a courtesy to you.

Fact 1 – NO INSURANCE PAYS 100% OF ALL PROCEDURES

Dental insurance is meant to be an aid in receiving dental care. Many patients think that their insurance pays 90%-100% of all dental fees. This is not true! Most plans only pay between 50%-80% of the average total fee. Some pay more, some pay less. The percentage paid is usually determined by how much you or your employer has paid for coverage or the type of contract your employer has set up with your insurance company.

Fact 2 – BENEFITS ARE NOT DETERMINED BY OUR OFFICE

You may have noticed that sometimes your dental insurer reimburses you or the dentist at a lower rate than the dentist’s actual fee. Frequently, insurance companies state that the reimbursement was reduced because your dentist’s fee has exceeded the usual, customary, or reasonable fee (“UCR”) used by the company.

If you are uninsured, or you want options to help offset out of pocket costs we partner with CareCredit and LendingClub to offer financing options. We also offer an in-house membership called Geaux VIP that will cover all your preventive needs for one low monthly payment.

Join the VIP Club

You’re worth it

For our New Patients

We’ll roll out the welcome mat

If you are new to our office — thank you for trusting us. There are several things to know when coming to us for the first time. Our new patient appointments take about 90 minutes, so be sure to allow enough time for us to really get to know you and answer all your questions. Be sure to bring your insurance information, a valid ID and any new patient paperwork.

 

Are you looking for a simple way to pay?

Join Our
Dental Family

Dental insurance isn’t always the best deal when it comes to getting personalized care. Join our loyalty program to care for all preventive dental needs for one low monthly payment. Members also receive discounts and special offers throughout the year.

Benefits of Geaux VIP

Customized treatments are planned between you and your doctor.

All your preventive treatments are included for an affordable monthly payment.

Early access to specials and deals throughout the year.

No waiting for insurance approval before getting a procedure or treatment you need.

Join Our Membership Club

Keep Your Smile a Bit More Life-Proof

Our dental warranty guarantees your satisfaction

Our warranty offers full fee repair or replacement on a generous range of eligible dental procedures, for the protection and convenience of our patients. If something should happen to your:

You are fully protected.

Charpentier Family Dentistry
Monday 8:30am - 4:30pm
Tuesday 9:00am - 6:00pm
Wednesday 8:30am - 4:30pm
Thursday 7:00am - 3:00pm
Friday CLOSED

Holiday Closures

CLOSED:
11/25, 11/26, 12/23, 12/24, 12/30, 12/31
Don't Delay, Schedule Your Appointment Today!