We’re proud to serve patients of all ages and stages in their dental story. We offer comprehensive care to include general, restorative, sedation, and cosmetic options.
One name will be drawn on April 1, 2021.
Dr. Charpentier will provide a $99 New Patient Exam for all new patients that schedule before 1/31/20! *Includes X-rays, Exam and Oral Cancer Screening.
Please don’t hesitate to schedule, so you or someone you may know can take advantage of this opportunity!
We are in network providers with Lincoln, Sunlife, Mertain, GEHA, Always Care, Guardian, Aetna, United Healthcare, Metlife, and BlueCross BlueShield of TX,IL,OK, MI,MN,MT,KC.
If we have received all of your insurance information on the day of the appointment, we will be happy to file your claim for you. You must be familiar with your insurance benefits, as we will collect from you the estimated amount insurance is not expected to pay. By law your insurance company is required to pay each claim within 30 days of receipt. We file all insurance electronically so your insurance company will receive each claim within days of the treatment. You are responsible for any balance on your account after 30 days, whether insurance has paid or not. If you have not paid your balance within 60 days a finance charge of 1.5% will be added to your account each month until paid. We will be glad to send a refund to you if your insurance pays us.
PLEASE UNDERSTAND, that we file dental insurance as a courtesy to our patients. We do not have a contract with your insurance company, only you do. We are not responsible for how your insurance company handles its claims or for what benefits they pay on a claim. We can only assist you in estimating your portion of the cost of treatment. We do not guarantee what your insurance will or will not do with each claim. We also can not be responsible for any errors in filing your insurance, once again we file claims as a courtesy to you.
Dental insurance is meant to be an aid in receiving dental care. Many patients think that their insurance pays 90%-100% of all dental fees. This is not true! Most plans only pay between 50%-80% of the average total fee. Some pay more, some pay less. The percentage paid is usually determined by how much you or your employer has paid for coverage or the type of contract your employer has set up with your insurance company.
You may have noticed that sometimes your dental insurer reimburses you or the dentist at a lower rate than the dentist’s actual fee. Frequently, insurance companies state that the reimbursement was reduced because your dentist’s fee has exceeded the usual, customary, or reasonable fee (“UCR”) used by the company.
If you are uninsured, or you want options to help offset out of pocket costs we partner with CareCredit and LendingClub to offer financing options. We also offer an in-house membership called Geaux VIP that will cover all your preventive needs for one low monthly payment.
If you are new to our office — thank you for trusting us. There are several things to know when coming to us for the first time. Our new patient appointments take about 90 minutes, so be sure to allow enough time for us to really get to know you and answer all your questions. Be sure to bring your insurance information, a valid ID and any new patient paperwork.
Our warranty offers full fee repair or replacement on a generous range of eligible dental procedures, for the protection and convenience of our patients. If something should happen to your:
You are fully protected.
To our patients:
As you know, your care and safety and the safety of our team is our top priority. We can stop the spread of coronavirus by working together.